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EXCO
InTouch - Healthcare at your fingertips
Interactive Communication Solutions for the Healthcare &
BioPharmaceutical Industries
With more than 2 Billion
mobile phones in the world today, text messaging or short
message service (SMS) has moved on from being a popular
craze to an essential communication tool.
Exco InTouch is the premier provider of global, secure,
and regulatory compliant SMS solutions to the BioPharmaceutical
and Healthcare Industry. Founded in 2004, Exco InTouch currently
delivers interactive mobile messaging for the following
applications, with more being added every day:
Success in Simplicity
Exco InTouch SMS solutions offer a simple, quick and non-intrusive
channel of communication with your patients, team members
and stakeholders. The consequences of failing to do so are
far reaching. Patient non-compliance can run as high as
80% and up to 40% of patients are lost to follow up in a
clinical trial. Failing to retain these patients can have
massive impacts on cost, study timelines and data quality.
Recruiting new patients to replace those lost varies from
$6000 to $10000 per patient, depending on country and medical
condition. Outside of the clinical trial arena, patient
non-compliance has more serious side effects. In the US
alone, 300 000 people are killed annually by taking their
medication incorrectly.
Reassurance in Numbers
Ensuring that our solution meets your business requirements
is our number one priority. This is why, rather than just
shipping our technology in a box, we can provide a full
end to end support structure. Our design, development and
validation processes are embedded into our rigorous quality
management system which has built from the ground up with
Healthcare and Pharmaceutical regulations and work processes
in mind.
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