Sensitive populations – medication reminder

A small pan-European study involved a patient population that was mentally impaired. 

Although simple SMS reminders could have been effective it was thought that an image, rather than text would be more effective for this population. It was critical that the message was understood as it was to act as a medication reminder and compliance program for the patient.

Messages were sent to the patient that included an image of a medication bottle. The patient was then asked to reply to the message with a simple Y or N (in their local language) to confirm that the medication was taken. The image was changed at different time points throughout the study to keep it relevant and fresh.

• Patient medication compliance was recorded at 93% over the 12 month study duration
• Patient found the image's a more friendly and fun reminder service. They also liked the personalised messages from the site
• Full audit trail of messaging allowed the system to alert sites to non-compliance

How can we help your study to succeed?

To read more success stories please view our selection above.

When you feel you have all the information you need then let us review your draft protocol and/or provide a quote and a proposal. We can even show you a live demo so you can witness first hand the benefits of Exco InTouch's solutions.

Kick off only takes two hours and we do nearly all the work. We mandate the adoption of the tool, whereas you only need to invest one man day of effort from start to finish. We will train and provide eLearning, allowing you rest easier because the subject and site compliance is not left to chance.

To book a demo, request a quote or speak to an Exco InTouch expert, please contact us.