News and Event Archive

Exco InTouch Free Web Seminar - New Technologies for Retention and Compliance...

Posted by cwatson

On the 14th and 15th December 2010, Exco InTouch held  a Free Web Seminar entitled: "NEW TECHNOLOGIES FOR RETENTION AND COMPLIANCE - How enlightened companies are now better able to engage their Patients to ensure successful study conduct. "

During this Free Web Seminar, Participants heard first hand from Industry Experts about How New Technologies are Significantly Improving Patient Retention and Compliance in Clinical Trials

During the Web Seminar, attendees learnt:

   - What the Retention and Compliance Challenges are in Today's Clinical Trial Environment
   - The Importance of Reducing Early Withdrawals and Lost to Follow Up Rates
   - The Global Perspective on Patient Recruitment, Retention and Compliance Strategies
   - How Technology can Facilitate Patient Management by Removing the Barriers to Patient Engagement
   - How Merck & Co Inc Utilized Technology to Drive Study Success
   - Case Studies and Metrics of Success
   - What's in it for the Sponsor, Site & Patient
   - How you can Apply these Technologies to your Next Trial - Quickly and Easily

Speakers Were:

      Richard Mayewski, Patient Recruitment Specialist, Merck & Co Inc
      Judith Teall, Director of Patient Recruitment, Exco InTouch

To receive a copy of these slides please Click Here and state your interest in receiving copies of the webinar slides.

Mobile Technology and mHealth

Posted by admin

Exco InTouch has always believed that the solution to effective patient engagement was the use of ubiquitous technologies such as the cell phone. It is interesting to see that this philosophy is now being readily adopted by the mHealth arena, where mobile technologies are being used in some interesting and innovative ways, a few which caught our eye, are summarized below:

read full post

Exco InTouch Wins Prestigious Accolade at the 2010 European Outsourcing Awards

Posted by admin

Exco InTouch has been recognised for its tremendous strides in the delivery of electronic Patient Reported Outcomes (ePRO) solutions at the 2010 European Outsourcing Awards, held in Paris on 6 October 2010. Exco InTouch were honoured with the award for Most Innovative Relationship, in recognition of their collaborative study with The University of Queensland. The study focused on evaluating mobile phone technology for the collection of patient self-report data, using a Java based version of the WOMAC® (Western Ontario and McMaster Osteoarthritis) NRS 3.1 Index. 

read full post

GSK Head of Patient Recruitment Joins Exco InTouch

Posted by admin

Exco InTouch announces the new appointment of Director of Patient Recruitment, Judith Teall. The newly created position will drive Exco InTouch to build on its “patient centric” approach to managing clinical trials by identifying barriers to recruitment and  retention, enhancing the crucial relationship between patient, trial processes and the sponsor company. Based at Exco InTouch’s European headquarters in Hertfordshire, UK, Teall’s role will see her lead and direct patient engagement solutions, lending her first-rate experience to further develop Exco’s recruitment, retention and compliance suite of services for the company’s biopharmaceutical sponsors and Contract Research Organization (CRO) clients.

read full post

Exco InTouch will be at the 2nd International mHealth Networking Conference in San Diego

Posted by admin

Exco InTouch, is pleased to announce that it as well as sponsoring the 2nd International mHealth Networking Conference, on the 8th and 9th September in San Diego, it will also be presenting a talk entitled “Engaging the Patient with text, email and Social Media”. Patrick Hughes and Ben Wilson will be presenting as part of  the ‘Using Mobile Technologies and Social Media in Clinical Trials and Healthcare Programs’ conference tract. During the talk delegates will hear how the effective use of every day simple ubiquitous technology is driving growth in the mHealth arena.

read full post

mobilePRO by Exco InTouch Proven as Powerful Solution for Patient Data Capture

Posted by admin

Exco InTouch, the leading provider of patient communication solutions for the pharmaceutical and healthcare sectors, announces that its new mobilePRO (mobile Patient Reported Outcomes) technology is a powerful solution that overcomes issues associated with traditional ePRO (electronic Patient Reported Outcomes) technology. In collaboration with The University of Queensland, Exco InTouch conducted an evaluation of mobile phone technology for independent remote data capture, using the Western Ontario and McMaster Osteoarthritis (WOMAC®) NRS 3.1 Index. This study was designed to test the feasibility and effectiveness of using mobile phones to capture patient data in clinical trials and overcome the challenges of traditional data capture methods.

read full post

Further evidence that texting transends all age barriers

Posted by admin

In a follow up to the story we showcased in January, a recent case study in americanbanker.com highlighted how SMS technology transends all age barriers and is readily accepted as a secure method of interacting with your bank to manage your financial dealings. Here, a large US bank reported that when given the choice users of all age groups were willing to accept bank communications via SMS.  These results came as a surprise as the bank thought that SMS technology would be primarily of interest to teenagers and those in their 20s. Instead, an enthusiastic "yes" came back from all kinds of people: teenagers and young people certainly, but also working adults, stay-at-home moms and even retirees. It wasn't of "some" interest — it was in demand with more than 15 million customers opting in to receive bank communications by SMS.

read full post

Exco InTouch article - The Future of Patient Reported Outcomes: Re-evaluating PRO's in Light of New FDA Guidance published in the Spring 2010 Edition of International Pharmaceutical Industry Journal

Posted by admin

This article provides an overview of the impact of the new FDA industry guidance on current Patient Reported Outcome (PRO) services and identifies ways that the industry can utilise the emerging PRO toolset to ensure regulatory compliance going forward.

read full post

Exco InTouch to Showcase Innovative Patient Communication Solutions at the 46th DIA Annual Meeting

Posted by admin

Exco InTouch, the leading provider of patient communication solutions for the pharmaceutical and healthcare sectors will showcase its portfolio of mobile Patient Reported Outcomes solutions at the 46th annual Drug Information Association meeting, June 13 – 17, 2010 in Washington, DC. The Exco InTouch range of clinical trial communication solutions will be showcased exclusively on booth #838. Exco InTouch will also be presenting a talk at the meeting on Patient Recruitment in a Technological Era as well as a poster on Electronic Data Capture Using the WOMAC NRS 3.1 Index.

read full post

Exco InTouch Free Web Seminar - Using mobile-PRO for Patient Data Capture with Validated Scales..

Posted by cwatson

On June 1st and 2nd Exco InTouch held a Free Webinar entitled: Using mobile-PRO for Patient Data Capture with Validated Scales and Assessments – How the m-WOMAC NRS3.1 index was successfully validated and deployed in an Osteoarthritis study

During this FREE WEB Seminar the attendees heard first hand:

read full post

Exco InTouch’s Poll Identifies mobile-PRO is Replacing Traditional Technologies as Method of Choice for ePRO

Posted by admin

Exco InTouch, the leading provider of patient communication solutions for the pharmaceutical and healthcare sectors, has carried out a poll demonstrating the effectiveness of cellphone technology in clinical studies, following its recent webinar on “Moving from ePRO to mobile-PRO”. The webinar, in collaboration with Novartis, discussed distinct advantages of ePRO (electronic reported outcomes) using cellphone technology, known in the industry as mobile-PRO (mobile patient reported outcomes), to accurately and reliably capture real-time patient data.

read full post

ePRO CELL has the answers!

Posted by admin

As with all services, we at Exco InTouch are asked supporting questions around the claims that are made in the sales and marketing literature. Therefore we would like to take this opportunity to share with you the top four findings from some analysis we have undertaken on the use of our market leading ePRO CELL service in clinical studies. This analysis looked within the study population and compared the compliance rates between those who had access to ePRO CELL and those who used traditional reminder methods.

read full post

Mobile Communications are a 21st Century Global Technology

Posted by admin

When considering the communications platform to be used within your clinical trials, it is interesting to note that geographically there are subtle differences in how the end user is able to interface with your study.  Infrastructure differences between the developed and developing world are often overlooked in study design and delegates at the recent CITA wireless 2010 conference were told that the mobile phone is becoming a great equalizer between the haves and have-nots around the world.

read full post

SMS technology provides significant benefits in Clinical Trials

Posted by admin

Two recent reports have highlighted the benefits of using cell phone technology within Clinical Trials to improve patient compliance. 

The first, a collaborative paper between MDS Pharma services and Exco InTouch, reported that the use of outreach via cell phone, resulted in typical response rates of 50% to 60% compared to approximately 5% when using traditional paper-based methods.  The authors concluded that the

read full post

Exco InTouch and MDS Pharma services article published in Applied Clinical Trials

Posted by admin

Trial Outreach via Texts - The use of text messaging technology for recruitment in Phase I studies.

By: Tim Davis, John Taylor

The success of clinical trials is directly related to finding good quality volunteers and patients, which can be extremely challenging. Traditional methods of clinical trial recruitment, such as physician referral or paper-based methods have a very low success rate. One popular method of recruitment is advertising, used in a wide range of environments such as universities, hospitals, clinics, and in the media. During the recruitment process traditional methods can be helpful; however, they all require the subject to take the first step. Ultimately, many good quality volunteers simply never find out about clinical trial opportunities.

read full post

Exco InTouch Free Web Seminar - Moving from ePRO to mobile-PRO

Posted by admin

On March 30th and 31st Exco InTouch held a webinar entitled - Moving from ePRO to mobile-PRO - How enlightened Sponsors and CROs are realizing more value by collecting patient self-report diary data and assessments using cell phone and internet technology

During the FREE WEB Seminar the attendees learnt first hand:

read full post

Texting is not just for children

Posted by admin

According to new research by mobile messaging company Tekelec, 60% of those over 45 were found to be just as likely to use SMS as they were to make voice calls from their mobile device. The survey of 500 people in North America and Europe also found that text messaging is gaining on email as the preferred means of daily international communication, with 32% of responses across all ages preferring SMS, compared to 33% for email. And nearly a third of respondents said their use of SMS would increase in 2010.

read full post

Great White sharks tracked by tags and text messages

Posted by admin

They strike fear into the hearts of the most seasoned swimmers and surfers, and can empty a beach in minutes, but the fearsome great white shark could finally have met its match in the form of a humble text message.

read full post

Cell phone web connectivity is on the rise

Posted by admin

58% of Americans now have a mobile phone with web connectivity.

read full post

Article from Clinpage.com : Pfizer picks Exco SMS

Posted by admin

Say you need someone to do something for you in Singapore. It turns out it’s rude to leave someone a few voice mail messages. Even several email requests are a bit of a no-no. Instead, communication via so-called “text” or short messaging systems (SMS) is the norm and the Emily-Post approved technique.

read full post

Digital Diagnosis

Posted by admin

DOCTOR WILL TEXT YOU NOW
Remote transmission of your vital signs, automatic drug administration, diagnosis by text message some specialists think that technology will drive the personal health care of the future and that it will be the saviour of the NHS.

read full post

InTouch Clinical - Secure and regulatory compliant mobile solutions automatically schedule and deliver text messages directly to patients and caregivers.

Secure & regulatory compliant mobile solutions which automatically schedule & deliver text messages to patient & caregiver cell phones

ePRO APP - A simpler, more efficient way to gather data from subjects, care givers and sites that is fast to set up and easy to use.

The world’s first validated ePRO solution on a cell phone. A secure, smarter & easier method of collecting crucial PRO data

ePRO Cell - The world’s first validated eDiary solution on a mobile phone. Secure, smarter and easier to gather crucial PRO data.

A simpler, more efficient way to gather PRO data from subjects, caregivers & sites, that is quick to set up & easy to use by all participants

InTouch Clinical - Secure and regulatory compliant mobile solutions automatically schedule and deliver text messages directly to patients and caregivers.

Enhancing clinical trials recruitment, allowing sponsor companies to reduce timelines & ultimately bring new drugs to market faster