Traditional outbound recruitment campaigns rely upon letters or e-mails being sent to potential candidates, however this tends to elicit a very poor response rate.

Exco InTouch offer a simple mechanism by which patients can register interest in participating in trials by responding to targeted text messages regarding specific studies.

Exco integrate with Sponsor / CRO / recruitment agency candidate databases, 2 way SMS messages are then set to groups of potentially eligible contacts who can reply directly to the message to register their interest or request additional information.

intouchvolunteer services are contracted by study Sponsors, CRO’s and specialty patient recruitment partners to enroll healthy volunteers and/or patients into early phase clinical trials.

Candidates responding to recruitment campaigns are connected directly to staff at the recruitment centre or research site. 

• Simple and cost effective solution reduces recruitment timelines by improving recruitment response rates.
• Simple to set up and maintain across multiple countries and languages.
• Sites and countries can easily to added / removed from the system as required by the study.
• Reporting on the volume of respondents and the efficacy of different advertising media.
• Increases the number of eligible patients and reduces the cost of screen failures.
• Rapid candidate response rates.
• Increases response rates over traditional patient recruitment methods by 20-30%.

Exco InTouch send targeted outbound SMS text messages to potential trial candidates, interested respondents can then be asked a number of pre-screening questions (if required) and for their zip / postal code. The system then looks up the nearest recruiting centre and forwards the candidate details to the appropriate staff inviting them to follow up with the patient directly.

How can we help your study to succeed?

Let us review your draft protocol, then we’ll provide a quote and a proposal. We can even show you a live demo so you can witness first hand the benefits of Exco InTouch's solutions.

To book a demo, request a quote or speak to an Exco InTouch expert, please use the "I like what I see" form at the top of this page and we will contact you shortly.