Exco InTouch’s interactive text messaging solution has been selected by the Family Clinic at St Mary's Hospital, London to provide a unique medication reminder service for their teen age HIV patients.
Dr Hermione Lyall of the Paediatrics Unit of St. Mary's Hospital said; "Many Children born with HIV need to take multiple medications, every day. For those reaching teenage years, keeping motivated and remembering when to take the medications each day is a challenge, which if not addressed can seriously affect the long term health of the patients."She continued "Exco InTouch's solution offers the best method of reminding them of their medication while maintaining their independence and confidentiality."
Exco InTouch’s solution allows the patients to select not only the time of each reminder but also the message content itself.
"We wanted to avoid the traditional approach offered by other companies providing only generic reminder messages that often serve only as nuisance rather than an aid.", said Tim Davis, Co-Founder and Director of Sales, Exco InTouch. "One of the features of our solution is to allow the user to personalise the messages so that it serves not only as a reminder but as a confidential and personal narrative."
