The big question on any managers mind when introducing new technology is "How can my processes drive the technology instead of the technology driving my processes?". There is always a risk that, when introducing new technology, that some processes are duplicated to help in its introduction. This has commonly been seen in the extract and load model, where data from one system is exported, reformatted and loaded into the new system for processing. Although this can be a necessity (eg. Lab data loaded from disparate systems), the alternative process based solution - creating a standard that must be adhered to by all stakeholders - can be a very inflexible working model.

This focus on streamlining processes has lead pharmaceutical companies to focus a high degree of their resources on integration of software systems. The process of integration has historically been fraught with complexity and as a result, high cost.

So when Exco InTouch started hearing from you, our clients, that you were looking for a simple, secure and cost effective way to integrate SMS in your current EDC, CTMS, Phase 1 systems etc., we introduced ATLAS.

ATLAS allows you to simply and securely add SMS capability to any application in your organization. Whether you want to send SMS’s from your Phase 1-4 EDC or dedicated Phase 1 system to patients, clinical monitors, nurses and investigators, from your drug brand website to consumers or from your clinical trial supplies system to the pharmacy, ATLAS can do it.

Your IT department will be sold on the simplicity very quickly. Integration with ATLAS is based on open industry standards (eg. XML), so there is no new technology for your IT department to learn or develop.

Perhaps most importantly, all of Exco InTouch’s text messaging products are designed and built specifically for use in the pharmaceutical and healthcare industry. Quality, security and confidentiality are our highest concern. All our products and procedures reflect this.