Once owned by King Henry VIII who gifted the property to Anne Boleyn and with grounds dating back to the 12th Century, Pishiobury Manor is the historic new site for the Exco InTouch Global Headquarters.
Pishiobury Manor has enjoyed several famous aristocratic and royal owners over the centuries including King Edward I and King Edward IV and is now presided over by the 'Kings of Clinical Technology', Exco InTouch. Bringing leading software and services to the Clinical Research industry, Exco InTouch has enjoyed significant growth over the last 5 years which has culminated in the need to move to these larger premises in the county of Hertfordshire in UK. Exco's BioPharma sponsors, CRO clients and Patient Recruitment Agency partners have seen great return on their investment by employing cell phone technology to improve subject recruitment, retention and compliance which has resulted in reduced loss to follow up and early withdrawal rates of over 20%.
In several Phase III clinical trials the re-recruitment savings alone have exceeded $750,000 and clients are now harnessing Exco InTouch solutions across more trials in wider therapeutic areas. Additionally, Exco is not just expanding its office space, the new advancements in its ePRO / eDiary cell phone technology have seen several large pharma sponsors deploy the solution in global clinical trials. The result, more cost-effective patient self-report data without the logistical headaches of deploying expensive devices. All patient interaction and data capture is made using a standard cell phone and patients are so familiar with their own phone that compliance rates are well over 90% no matter what the geographical area or age range of the population.
The need to move to a larger, more prestigious residence was precipitated by the commercial and operational growth of the company. Exco InTouch is planning for even more expansion in 2010 following stellar performance during 2009 both in terms of growing its employee base and the ongoing commercial success. These new premises allow for greater headcount, even more security and better hospitality when hosting clients at the company headquarters.
Tim Davis, CEO of Exco InTouch is thrilled with the new property, "This office move reflects just how far Exco InTouch has come during the last 12 months. Our clients are delighted by their operational improvements and cost savings driven by better recruitment, retention, compliance and patient data capture and we want to make sure that this is reflected in the experience they have when visiting us for audits and operational meetings. Moreover, the dedication and loyalty of our staff is second to none and we very much wanted them to have a more salubrious working environment so that they can continue to exceed client expectations. Hopefully, none of them will experience the fate of Ms. Boleyn who once resided here, let's just say they won't if they continue to get it right!"
Exco InTouch would like to extend an invitation to all industry colleagues to visit its new headquarters and very much look forward to hosting meetings at this historic site in the coming months and years. The company probably won't reside at the property as long as its first owner, Geoffrey de Mandeville, 1st Earl of Essex, but it will certainly be deploying much more cell phone technology in clinical research than the Earl ever did!
