As with all services, we at Exco InTouch are asked supporting questions around the claims that are made in the sales and marketing literature. Therefore we would like to take this opportunity to share with you the top four findings from some analysis we have undertaken on the use of our market leading ePRO CELL service in clinical studies. This analysis looked within the study population and compared the compliance rates between those who had access to ePRO CELL and those who used traditional reminder methods.

When considering the communications platform to be used within your clinical trials, it is interesting to note that geographically there are subtle differences in how the end user is able to interface with your study.  Infrastructure differences between the developed and developing world are often overlooked in study design and delegates at the recent CITA wireless 2010 conference were told that the mobile phone is becoming a great equalizer between the haves and have-nots around the world.

Two recent reports have highlighted the benefits of using cell phone technology within Clinical Trials to improve patient compliance. 

The first, a collaborative paper between MDS Pharma services and Exco InTouch, reported that the use of outreach via cell phone, resulted in typical response rates of 50% to 60% compared to approximately 5% when using traditional paper-based methods.  The authors concluded that the