Retention and Compliance Success Story

Rescue Study - Reducing subject withdrawal via SMS compliance and motivation.

A large study was already enrolling before Exco InTouch were asked to address the challenging issues in patient retention. The study team had noticed a large number of subjects withdrawing from the trial adding significant cost, risk and delay to the study objectives.

The Challenge

The Sponsor was concerned about the withdrawal rates but was also worried that the clinical sites would not be willing to retrospectively enrol patients manually into the InTouch clinical product and therefore reducing its potential impact.

The Solution

The Sponsor was concerned about the withdrawal rates but was also worried that the clinical sites would not be willing to retrospectively enrol patients manually into the InTouch clinical product and therefore reducing its potential impact.

The Results

• Sites were able to jump ahead to address patient retention issues by simply selecting the patient, checking the data and editing as necessary.
• Not only did this save time in rolling the system out, but also motivated the site to actively enrol new patients.
• Early withdrawal rates quickly stabilised and improved.
• Subjects appreciated the compliance and motivational reminders.

What Next?

How can we help your study to succeed?

To read more success stories please view our selection on the right.

When you feel you have all the information you need then let us review your draft protocol and/or provide a quote and a proposal. We can even show you a live demo so you can witness first hand the benefits of Exco InTouch's solutions.

Kick off only takes two hours and we do nearly all the work. We mandate the adoption of the tool, whereas you only need to invest one man day of effort from start to finish. We will train and provide eLearning, allowing you rest easier because the subject and site compliance is not left to chance.

To book a demo, request a quote or speak to an Exco InTouch expert, please contact us.