Exco InTouch is the premier provider of secure and regulatory compliant interactive mobile solutions to the Bio-Pharmaceutical and Healthcare Industry.

Exco InTouch solutions capitalise upon global mobile telephone usage to enhance patient recruitment, improve patient compliance and retention and to facilitate data capture direct from patients.

For the majority of patients participating in a clinical trial it is never their intention to be wilfully non-compliant - life just gets in the way!

The statistics are concerning. Patient non-compliance can run as high as 80% and over 40% of patients are typically lost to follow up in a clinical trial. Failing to retain these patients has an enormous impact on cost, timelines and data quality.

The Exco InTouch system automatically schedules and delivers text messages directly to patients and / or caregivers.

Text messages are specifically designed to engage patients and encourage them to comply with the requirements of their trial. Message content is tailored to therapy area, trial design and the type of patient communication, examples include:

• Appointment reminders.
• Medication adherence reminders.
• Long term follow up communication.
• Motivational messaging to improving therapy compliance, health & wellness.
• Condition management and alerts.
• Improved management of complex drug regimens.
• Direct data capture from patients.
• Study conduct reminders for fasting procedures, diary alerts and drug accountability.

• Simple cost effective measure to engage patients and improve retention and compliance.
• Site staff benefit from pre-populated visit schedules and automated patient communication.
• Helps patients to manage their disease and improve health.
• Significantly reduces the cost of non-compliance, early withdrawal and lost to follow up.
• Reduces the cost and burden of patient communication and long term follow up.

How can we help your study to succeed?

Please select one of our Retention and Compliance solutions above to see which best suits your needs.

When you feel you have all the information you need then let us review your draft protocol and/or provide a quote and a proposal. We can even show you a live demo so you can witness first hand the benefits of Exco InTouch's solutions.

Kick off only takes two hours and we do nearly all the work. We mandate the adoption of the tool, whereas you only need to invest one man day of effort from start to finish. We will train and provide eLearning, allowing you rest easier because the subject and site compliance is not left to chance.

To book a demo, request a quote or speak to an Exco InTouch expert, please use the "I like what I see" form at the top of this page and we will contact you shortly.