Exco InTouch is the premier provider of secure and regulatory compliant interactive mobile solutions to the Bio-Pharmaceutical and Healthcare Industry.

Exco InTouch solutions capitalise upon global mobile telephone usage to enhance patient recruitment, improve patient compliance and retention and to facilitate data capture direct from patients.

Approximately 80% of clinical trials fail to meet their recruitment target! Slow recruitment and poor patient retention are the major reasons for the early termination of clinical trials.

Studies now require increasing numbers of patients to satisfy regulatory, scientific and marketing requirements and the cost of ineffectual campaigns are significant due to expensive delays in regulatory approval and market launch.

Enhancing recruitment into clinical trials allows sponsor companies to reduce time to database lock and ultimately to bring new drugs to market faster. Targeted advertising is an effective method of enhancing recruitment rates into participating sites.

Finding good quality patients and volunteers for your clinical trials is a continuing challenge. Exco InTouch mobile solutions can help target, identify, locate and pre-screen your patient population. To date, our recruitment services have been used by Phase 1 Clinics, Contract Research Organizations, Patient Recruitment Agencies & Pharmaceutical Companies.

• Combining SMS with traditional marketing media such as radio, poster and newsprint advertising, Exco InTouch can provide tailored information for both new & existing patients and volunteers.
• Mobile technology can either be incorporated into your existing call centre infrastructure or configured to provide an automated pre-screening facility for your sites.
• SMS provides a new channel to target patients and deliver timely reminders regarding screening appointments and trial prerequisites such as abstaining from alcohol or returning a sample.
• Good quality people are extremely hard to find! So make it easier by sending messages to aid retention and 'VRM' - Volunteer Relationship Management.

• Simple and cost effective solution reduces recruitment timelines by improving recruitment response rates.
• Simple to set up and maintain across multiple countries and languages.
• Sites and countries can easily be added / removed from the system as required by the study.
• Reporting on the volume of respondents and the efficacy of different advertising media.
• Increases the number of eligible patients and reduces the cost of screen failures.
• Rapid candidate response rates.
• Increases response rates over traditional patient recruitment methods by 20-30%.

How can we help your study to succeed?

Please select one of our Recruit solutions above to see which best suits your needs.

When you feel you have all the information you need then let us review your draft protocol and/or provide a quote and a proposal. We can even show you a live demo so you can witness first hand the benefits of Exco InTouch's solutions.

To book a demo, request a quote or speak to an Exco InTouch expert, please use the "I like what I see" form at the top of this page and we will contact you shortly.